It is the responsibility of private property owners to manage their own properties.  The Government’s policy is to encourage and assist owners to form appropriate residents’ organisations, such as Owners’ Corporations (OCs), and to provide support to assist owners in discharging their responsibilities in building management.  The Building Management Ordinance (Cap. 344) provides a legal framework for owners to form OCs and sets out the powers, duties and operation of OCs, so as to facilitate the day-to-day operation of OCs.

Home Affairs Department (HAD) and District Offices (DOs) will provide information to OCs and owners to assist them in dealing with issues related to building management, but will not perform the responsibility of building management on behalf of the owners in dealing with building management matters.  The HAD also provides various building management support services to assist the OCs and owners in need, including free legal advice services, building management professional advisory services, dispute resolution services, advisory services to OCs, building management training courses and regular briefings to introduce various services and schemes on building management and maintenance.  The support services are listed below:

• Building Management Professional Advisory Service Scheme
• Resident Liaison Ambassador Scheme
• District Building Management Liaison Teams
• Free Legal Advice Service on Building Management
• Pre-Meeting Advisory Service for Owners' Corporations
• Owners' Corporations Advisory Services Scheme
• Free Outreach Legal Advice Service on Building Management
• Free Mediation Service Scheme for Building Management
• Panel of Advisors on Building Management Disputes
• Building Management Dispute Resolution Service
• Central Platform on Building Management
 

 
For details of building management support services and application procedures, please visit the HAD’s dedicated website on building management (https://www.buildingmgt.gov.hk/en/).